03
Jun
10

An Open Letter to Zappos

Dear Zappos,

Your “thing” is free shipping – including free return shipping.  When you send me an email (after email…after email…) advertising free shipping, it doesn’t really motivate me to make a purchase.  In fact, it demotivates me, because it makes me think that maybe if I wait around, you’ll offer a promotion that is not part of your standard operating procedures.  Seriously, it’s a bit bogus.  Your offer of free shipping is like the Pacific Ocean advertising a presence of salt water.  

Thanks, Dribs. 

PS And please consider having a “real” sale sometime soon, as I could sure use some new shoes for summer – from the kids’ department, of course.

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